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How much does a customer service adviser earn in Sweden?

Customer Service Information Clerks. 27,200 people employed in Sweden.

32,000SEK

per month is the median salary for a customer service adviser in Sweden in 2025. That is 16% lower than the median across all jobs in the country, 38,300 SEK.

+2.9% since 2024

≈ €2,850 / $3,300 at September 2026 exchange rates, before tax.

That is roughly 25,776 SEK after tax in an average municipality, without the church fee.

≈ 185 SEK an hour · 384,000 SEK a year

The hourly figure is the monthly salary divided by 173.3 hours (40 hours a week × 52 weeks / 12 months); the yearly figure is twelve times the monthly salary.

In the 2025 salary statistics, a customer service adviser earned 33,400 SEK a month on average in Sweden. The median salary is 32,000 SEK. The lowest-paid 10% earn under 24,500 SEK and the highest-paid 10% over 44,600 SEK.

Figures are gross monthly salary before tax, converted to full time. Income tax in Sweden is roughly 30–34% for most earners, plus a national surtax on income above about 51,000 SEK a month.

Average pay
33,400 SEK
Mean gross monthly salary
Lowest 10%
24,500 SEK
Earn less than this
Highest 10%
44,600 SEK
Earn more than this
People employed
27,200
In this job in Sweden

The pay range

How monthly salaries are distributed among customer service information clerks in Sweden. The same scale is used in the tables further down.

24,500 SEKLowest 10%32,000 SEKMedian44,600 SEKHighest 10%
Light band: the middle 80 per cent. Dark band: the middle half, earning 27,400–37,100 SEK. The red line is the median salary across all jobs in Sweden.

Customer service adviser starting salary

Statistics Sweden publishes no starting-salary figures. The closest proxies are what the youngest people in the job earn and where the lower end of the pay distribution sits.

The youngest in the job, aged 18–24, earn 27,400 SEK a month on average — roughly 22,300 SEK after tax in an average municipality.

Starting-salary proxies, before and after tax
Before tax After tax
Average, aged 18–24 27,400 SEK 22,306 SEK
Average, aged 25–34 32,200 SEK 25,926 SEK
Lowest 10% earn less than 24,500 SEK 20,119 SEK
Lowest 25% earn less than 27,400 SEK 22,306 SEK

These are proxies, not starting salaries. An age band holds both people who have just started and people ten years into the job, and the lowest paid are not always newcomers. The collective-agreement minimum and an individual offer can sit above or below.

Customer service adviser pay in the private and public sector

What customer service information clerks earn depends a great deal on who the employer is.

Monthly salary by sector and gender
Sector Average pay Median pay Men Women
All sectors 33,400 SEK 32,000 SEK 32,000 SEK 31,900 SEK
Private sector 33,400 SEK 31,600 SEK 32,000 SEK 31,400 SEK
Public sector 33,400 SEK 33,500 SEK 33,600 SEK 33,400 SEK
Central government 33,400 SEK 33,500 SEK 33,600 SEK 33,400 SEK

Customer service adviser salary after tax in Sweden

What customer service information clerks actually take home depends on which municipality they live in. The table shows what 32,000 SEK a month comes to after tax in a few of them.

That is roughly 25,776 SEK after tax in an average municipality, without the church fee.

32,000 SEK a month after tax, by municipality
Municipality Municipal and regional tax After tax
Average municipality 32.38% 25,776 SEK
Stockholm 30.55% 26,190 SEK
Göteborg 32.60% 25,733 SEK
Malmö 32.42% 25,768 SEK
Österåker (lowest tax) 28.93% 26,432 SEK
Dorotea (highest tax) 35.65% 25,153 SEK
  • The youngest in the job, aged 18–24 years, earn 27,400 SEK before tax — roughly 22,306 SEK after.
  • The best paid 10% earn more than 44,600 SEK, which is roughly 34,895 SEK after tax.

Calculate the salary after tax for a customer service adviser

The figures assume an average municipality, no church fee and an age under 66. The calculator takes your own municipality into account.

And if the job goes? Work out unemployment benefit for a customer service adviser

Pay for men and women

Median salary for men and women
Gender 25,000 45,000 Median pay Number
Men 32,000 SEK 11,500
Women 31,900 SEK 15,700

Women's average salary is 97% of men's average salary in this job.

Statistics Sweden calculates the ratio on average monthly salary, while the table above shows median salaries, so the two do not line up exactly. The figure is also unadjusted: it does not account for differences in age, sector or position.

Customer service adviser salary by age

Pay for customer service information clerks normally rises with years in the job.

Monthly salary by age
Age 25,000 45,000 Average pay Men Women Number
18–24 years 27,400 SEK 27,900 SEK 27,000 SEK 5,600
25–34 years 32,200 SEK 32,800 SEK 31,600 SEK 9,000
35–44 years 35,800 SEK 36,100 SEK 35,500 SEK 5,900
45–54 years 37,500 SEK 39,700 SEK 36,200 SEK 3,600
55–64 years 38,300 SEK 41,600 SEK 36,600 SEK 3,000

Pay by level of education

Monthly salary by level of education
Level of education 25,000 45,000 Average pay Men Women Number
Primary and secondary education 9-10 years (ISCED97 2) 33,000 SEK 33,300 SEK 32,600 SEK 1,400
Upper secondary education, 2 years or less (ISCED97 3C) 35,900 SEK 37,500 SEK 34,800 SEK 2,800
Upper secondary education 3 years (ISCED97 3A) 32,000 SEK 32,900 SEK 31,100 SEK 12,700
Post-secondary education, less than 3 years (ISCED97 4+5B) 34,000 SEK 33,700 SEK 34,200 SEK 5,700
Post-secondary education 3 years or more (ISCED97 5A) 34,900 SEK 35,400 SEK 34,600 SEK 4,200
No information about level of educational attainment 34,000 SEK – – 200

Customer service adviser salary by region

Statistics Sweden reports pay by job at the level of national areas (NUTS 2), not by county.

Monthly salary by region
Region 25,000 45,000 Average pay Men Women Number
Stockholm 34,800 SEK 34,800 SEK 34,800 SEK 9,300
East-Central Sweden 33,100 SEK 34,900 SEK 31,700 SEK 3,700
Småland and islands 31,500 SEK 31,800 SEK 31,300 SEK 2,200
South Sweden 34,200 SEK 35,100 SEK 33,600 SEK 3,000
West Sweden 33,100 SEK 34,400 SEK 32,200 SEK 4,900
North-Central Sweden 31,200 SEK 32,900 SEK 29,200 SEK 2,100
Central Norrland 31,500 SEK 31,800 SEK 31,200 SEK 920
Upper Norrland 30,700 SEK 31,100 SEK 30,200 SEK 1,200

Customer service adviser pay growth 2014–2025

Median salary per year. Years with no reported median are skipped. The dashed line marks the break between the older and the newer series at Statistics Sweden; comparisons across it should be made with care.

From 24,900 SEK in 2014 to 32,000 SEK in 2025, +29% in total. Nominal figures, not adjusted for inflation. The lighter part of the line, the years before 2023, comes from an older set of statistics at Statistics Sweden and is not fully comparable with the later years.

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Swedish job titles in this occupation

Statistics Sweden files the following Swedish job titles under SSYK 4222, “kundtjänstpersonal”. These are the titles you will actually meet in Swedish job ads.

  • Abonnemangskontorist
  • Abonnentman
  • Besöksbokare
  • Bilhallsvärd
  • Callcenterpersonal, telefonpassning
  • Garantihandläggare
  • Informationsassistent, miljöfrågor
  • Informationsassistent, produkter eller tjänster
  • Informatör, upplysningstjänst
  • Kommunikatör, kundtjänst callcenter
  • Kundmottagare, övrig
  • Kundtjänstbiträde, butik
  • Kundtjänstbiträde, callcenter
  • Prisinformationskontorist
  • Reklamationshandläggare
  • Telekommunikatör, kundtjänst callcenter

Frequently asked questions

How much does a customer service adviser earn in 2026?

The latest figures are Statistics Sweden's salary structure statistics for 2025, published on 16 June 2026. The median salary was then 32,000 SEK a month before tax, against 31,100 SEK the year before (2024) — +2.9%. Figures for 2026 are normally published in June 2027; until then the 2025 figures are the latest there are, and we do not project our own.

What is the median salary for a customer service adviser in Sweden?

The median salary for a customer service adviser in Sweden is 32,000 SEK per month before tax (2025). That means half earn less and half earn more. The median across all jobs in Sweden is 38,300 SEK, so customer service information clerks sit 16% lower than the typical job.

How much does a customer service adviser earn after tax?

The median salary for a customer service adviser is 32,000 SEK a month before tax. In an average Swedish municipality, without the church fee and for someone under 66, that works out at roughly 25,800 SEK after tax. The exact figure depends on which municipality you live in — our salary-after-tax calculator works it out.

What is the difference between average and median pay for customer service information clerks?

The average (33,400 SEK) is the mean of every salary and is pulled upwards by the highest earners. The median (32,000 SEK) is the salary in the middle of the scale and usually gives a better picture of what customer service information clerks typically earn.

What is the starting salary for a customer service adviser in Sweden?

Statistics Sweden does not publish starting salaries as such. The closest figure is the youngest people in the job: customer service information clerks aged 18–24 years earn 27,400 SEK per month on average. The lowest-paid 10% in the job earn less than 24,500 SEK. More in the section “Customer service adviser starting salary” above.

How high can the salary go for customer service information clerks?

The highest-paid 10% in the job earn more than 44,600 SEK per month. Pay is shaped by sector, experience, level of education and where in the country you work.

Is there a gender pay gap among customer service information clerks in Sweden?

Women's average salary is 97% of men's in this job. The median salary is 32,000 SEK for men and 31,900 SEK for women. The figure is not adjusted for differences in age, sector or working hours.

Where in Sweden does a customer service adviser earn the most?

Pay is highest in Stockholm, where customer service information clerks earn 34,800 SEK per month on average.

Jobs with similar pay

Other jobs in client information clerks

See the whole occupational group Client information clerks or administration and customer service clerks